Before signing the shipping report, check the box of your product for any damage or problems. If, for any reason, there is damage or deficiency, or if the parcel tape is loose, return your box to the cargo officer with a request to keep a report, without signing any documents regarding the delivery. If you fulfill this obligation, your new products will be sent to you immediately. In case of receiving products with damaged boxes or allegedly missing contents, we are not responsible for the damage or shortage of the products inside.  Please notify us at our address 19 Mayıs Mah. 19 Mayıs Cad. NO:37 İç Kapı NO:22 Şişli/İstanbul or our e-mail address [email protected] along with the contract number.

For all your questions about your orders and information about the products, you can contact us from anywhere in Turkey at [email protected] or request support by filling out our contact form.